Real-time Notifications
Report sensitive events and transactions immediately and through multiple channels using automata
It handles event notifications through automated systems that trigger instant alerts via email, mobile push notifications, and WhatsApp, keeping the operation continuously informed.
When notifications rely on fragmented systems, operations lose their responsiveness
In environments where transactions and events occur that require a timely response, notifications may rely on multiple systems or providers, fragmenting and delaying communication.
This fragmentation makes it difficult to notify users at the right time, validate sensitive transactions, and maintain immediate visibility into what is happening.
The result is an operation with reduced responsiveness, greater exposure to fraud and claims, and greater difficulty in maintaining control and compliance.
Ongoing communication to respond promptly to events
MasterBase® Real-time Notifications is an Essential System that sends instant notifications through multiple channels—email, mobile push notifications, and WhatsApp—in response to sensitive events or transactions.
The Automata handle this communication within the operation, triggering notifications and continuously managing their delivery and logging. As a result, communication no longer depends on fragmented processes but is instead executed as part of the operation.
A continuous operational capacity to communicate and respond to events
Real-time Notifications is an Essential System in the category COMMUNICATE because it facilitates communication that enables a timely response to events within the operation.
The Automata continuously perform this function, triggering multichannel notifications for sensitive events and transactions and keeping a record of the communications that take place.
Reliability
Ensure that event reporting occurs correctly at all times through the continuous execution of notifications by automata.
Control
It enables you to manage, monitor, and demonstrate the execution of communications by recording and tracking the notifications sent.
Capacity
It allows you to expand event communication without proportionally increasing the effort, through the continuous, multi-channel delivery of notifications via Automata.
How it works
The Automata continuously perform Real-time Notifications functions: they process events, apply rules, and trigger multichannel notifications, while keeping a record of every communication.
Learn How Automata WorkReal-time Notifications can meet your organization's communication needs in various areas.
Depending on your organization's scope and needs, Real-time Notifications can be implemented through our segment-based models.
Learn More About Real-time Notifications
Access the brochure, presentation, and video to learn how Real-time Notifications delivers immediate, multichannel, and traceable communications for sensitive events and transactions.
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Watch video Watch video Watch the video Watch the video Watch videoFrequently asked questions about Real-time Notifications
Manages immediate and verifiable communications for critical, transactional, regulatory, and security events.
What type of events can be reported?
Transactional events, security alerts, critical status changes, regulatory notifications, OTP/MFA validations and any event that requires immediate and verifiable communication.
What notification channels does it support?
It supports digital channels such as email, WhatsApp, push notifications, and other integrable channels, depending on the architecture and needs of each operation.
How is it different from a traditional messaging system?
It stands out for its focus on critical events, traceability, timely delivery, automation, and the ability to integrate with operational processes that require evidence and continuity.
Does it help reduce fraud and claims?
Yes. By reporting relevant events in real time, it allows you to alert users, validate sensitive actions, and maintain a record of critical communications to reduce risks and complaints.
Does Real-time Notifications replace my current suppliers?
Not necessarily. It can integrate with existing providers and function as a layer for orchestration, control, and traceability for critical real-time communications.
