Multichannel notifications

Real-time Notifications

Multi-channel notifications powered by automata. Real-time Notifications provides immediate notification of critical events, without relying on delayed notifications or fragmented systems.

About Real-time Notifications →

Operational problem

Late notifications increase operational risk

In environments where critical transactions and events occur, notifications are often dependent on multiple systems or vendors, which fragments and delays communication.

This prevents timely reporting and affects the ability to prevent fraud, validate sensitive transactions, and maintain immediate visibility into what is happening.

The result is increased risk of fraud, increased claims and regulatory exposure, to the detriment of customer confidence, operation and compliance.

Continuous traceability

Centralized management

Verifiable compliance

Real-time Notifications Operational Risk Illustration

What is Real-time Notifications?

MasterBase® Real-time Notifications is an essential system that delivers instant notifications via multiple channels, such as email, mobile push notifications and WhatsApp, upon critical events or sensitive transactions

From Disjointed Notifications to Continuous Communication

MasterBase® Real Time Notifications runs critical event communication as a continuous process within the organization, delivering instant, secure and verifiable alerts throughout the operation.

A system that supports
Essential Communication

Real-Time Notifications handles the communication of critical events as an ongoing process within the organization.

Reliability

It executes the communication of events on a continuous basis, by means of instantaneous emission of alerts.

Control

It allows to govern notifications, through a multichannel centralization, traceability and verifiable evidence of each shipment.

Capacity

Expand essential communication capabilities within the operation through continuous automation and multichannel distribution.

What You Can Achieve with Real-time Notifications

Immediate communication, with real-time alerts for critical events.
Fraud reduction through transaction verification (OTP/MFA).
Consistent experience, through deliveries through the user's preferred channel.
Operational simplification, thanks to a single multichannel integration.
Regulatory compliance, with verifiable evidence of notifications.

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Frequently asked questions about Real-time Notifications

Manages immediate and verifiable communications for critical events, transactional, regulatory and security events.

What type of events can be reported?

Transactional events, security alerts, critical status changes, regulatory notifications, OTP/MFA validations and any event requiring immediate and verifiable requires immediate and verifiable communication.

What notification channels does it support?

Supports digital channels such as email, SMS, WhatsApp, push notifications and other integrable media according to the architecture and needs of each operation. operation.

How is it different from a traditional messaging system?

It is differentiated by its focus on critical events, traceability, timeliness, automation and its automation and the ability to integrate with operational processes that require evidence and that require evidence and continuity.

Does it help reduce fraud and claims?

Yes, by communicating relevant events in real time, it allows you to alert users, validate validate sensitive actions and leave evidence of critical communications to reduce risks and claims. critical communications to reduce risks and claims.

Does Real-time Notifications replace my current suppliers?

Not necessarily. Can integrate with existing vendors and operate as an orchestration, control and as an orchestration, control and traceability layer for real-time critical communications. communications.