Essential Systems
for organizations
that need to operate
on an ongoing basis.
Strengthen the continuity, control, and capacity of your organization's key processes.
The Essential Systems of MasterBase® enable the automation and maintenance of processes through Automatons.
Learn about the operational categories:
Organizations face challenges that span multiple areas and processes.
Continuity, coordination, and oversight require capabilities that go beyond isolated tasks.
Fragmented Operations
Manual tasks and processes that depend on multiple steps.
Scattered information
Data and records distributed across departments, individuals, and systems.
Limited visibility
Difficulty in determining the status of processes and responsibilities.
When an operational need becomes a business priority.
Behind every process there are risks and consequences that can affect business results.
Penalties and Compliance
Legal and Regulatory Risks.
Operational continuity
Critical interruptions and delays.
for business
Efficiency and Scalability
Bottlenecks and higher costs.
Fraud and Oversight
Unauthorized access and lack of traceability.
Customers and Reputation
Complaints and their impact on trust.
That is why many organizations prioritize Essential Systems to operate with greater continuity, control, and efficiency.
What are the
Essential Systems?
The Essential Systems of MasterBase® enable the automation and maintenance of operations through Automatons that execute processes, apply rules, and integrate information and systems.
Each Essential System addresses specific operational needs and can complement other capabilities within the organization.
Every Essential System delivers operational capability based on three pillars of value: Reliability, Control, and Capacity.
They Maintain Operational Capabilities
They support what the organization needs to do on an ongoing basis.
They operate automatically
They operate using automated systems, without relying on constant manual intervention.
They generate evidence
They facilitate traceability and provide evidence of operations, depending on the capabilities implemented.
Expanding Operational Capacity
They allow you to get more work done, with greater scope and control.
The needs are cross-cutting; The applications are specific.
The same need can manifest itself in different ways depending on the field, industry, and organization.
| Examples of Applications | Coordination | Communications | Control | Custody |
|---|---|---|---|---|
| Human Resources | Applications and Approvals | Notices to Employees | Permits and Requirements | Employment Records |
| Operations | Tasks and Vendors | Operational Alerts | Indicators and Events | Operational Documentation |
| Finance | Approval Workflows | Process Notices | Traceability and Auditing | Critical Records |
These are illustrative examples; the applications are not limited to these areas.
The Four Operational Categories
MasterBase® organizes its capabilities into four areas that can address—either individually or in a complementary manner—various operational needs through Automata
RUN
Processes that must occur continuously to sustain operations.
It includes workflows, approvals, operational automations, process execution, and coordination between systems.
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COMMUNICATE
Communication with customers, systems, and employees in a reliable, automated, and traceable manner.
This includes transactional communications, notifications, and messaging processes that are part of the operation.
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CONTROL
Visibility into systems, identities, and access to keep the government running.
It allows you to monitor operations, detect anomalies, maintain traceability, and generate verifiable evidence.
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SAFEGUARD
Preservation of documents, records, and evidence with verifiable integrity and controlled retention policies.
It helps ensure that information remains available, complete, and protected in accordance with established security policies.
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Capabilities that strengthen operations.
Essential Systems can help strengthen capabilities relevant to various processes.
Visibility
Understanding what is happening.
Traceability
Identify events and interventions.
Security
Protect access points and information.
Custody
Keep relevant records.
Communication
Enable timely messages.
Evidence
Facilitate inspections and audits.
Operations with greater capacity, control, and reliability.
Each Essential System addresses specific needs; together, they can strengthen different aspects of the operation.
See better
Understand events and operational activities.
Respond Better
Identify and respond to significant situations.
Preserve Better
Maintain documents, records, and evidence.
Demonstrate better
Support controls and reviews with verifiable information.
Where might there be an opportunity in your organization?
Identifying a specific need is the first step in exploring how to address it.
Let's talk about your organization's needs and opportunities.
Explore the four categoriesThe skills that build strength
The MasterBase® Essential Systems are designed to strengthen the capabilities that support digital operations.
Visibility
Understand what happens within the operation.
Traceability
To find out what happened, when it happened, and who was involved.
Security
Protect assets, access points, and information.
Custody
Preserve evidence and sensitive documentation.
Critical Communication
Ensure the delivery and retention of relevant communications.
Verifiable compliance
Demonstrate compliance through evidence.
What they do together
Although each Essential System addresses a specific problem, they all share a common logic. They help organizations to:
See better
Understand events, accesses, and operational activity.
Respond Better
Identify and respond to significant situations.
Preserve Better
Maintain documents, records, and evidence.
Demonstrate better
Demonstrate compliance, traceability, and control.
