{"id":6882,"date":"2023-04-24T21:43:41","date_gmt":"2023-04-24T18:43:41","guid":{"rendered":"https:\/\/masterbase.com\/es\/es\/es\/es\/es\/?p=6882"},"modified":"2023-12-26T12:00:33","modified_gmt":"2023-12-26T10:00:33","slug":"fordelar-med-automatisering-av-kundtjanst","status":"publish","type":"post","link":"https:\/\/masterbase.com\/sv\/beneficios-de-la-automatizacion-en-atencion-al-cliente\/masterbase\/","title":{"rendered":"F\u00f6rdelar med automatisering inom kundtj\u00e4nst"},"content":{"rendered":"<p>Oavsett om du \u00e4r ett litet f\u00f6retag med en enda kundtj\u00e4nstmedarbetare eller ett stort f\u00f6retag med ett supportteam best\u00e5ende av dussintals (eller hundratals) chefer, \u00e4r vi n\u00e4stan s\u00e4kra p\u00e5 att de alla alltid \u00e4r mycket upptagna.<\/p>\n<p>Kundservice \u00e4r viktigare idag \u00e4n n\u00e5gonsin tidigare, och anv\u00e4ndningen av automatisering hj\u00e4lper till att leverera en f\u00f6rstklassig service.<\/p>\n<p>Vissa f\u00f6retag mots\u00e4tter sig automatisering p\u00e5 det h\u00e4r omr\u00e5det eftersom de \u00e4r r\u00e4dda f\u00f6r att chattbottar ska f\u00f6rs\u00e4mra upplevelsen mellan person och person. Men den r\u00e4dslan \u00e4r obefogad, eftersom automatisering faktiskt frig\u00f6r ditt team fr\u00e5n att arbeta vid en eller tv\u00e5 kontaktpunkter, s\u00e5 att de kan leverera en h\u00f6gkvalitativ tj\u00e4nst som gynnar kunderna vid alla kontaktpunkter.<\/p>\n<p>H\u00e4r \u00e4r fyra s\u00e4tt som automatiserad kundservice kan gynna och till och med gl\u00e4dja dina kunder.<\/p>\n<h2>1. Uppf\u00f6ljning av kunder effektiviseras<\/h2>\n<p>S\u00f6ml\u00f6s omnikanalsupport \u00e4r idealiskt, s\u00e5 du m\u00e5ste veta hur och n\u00e4r du ska f\u00f6lja upp dina kunder.<\/p>\n<p>N\u00e4r dina team kontaktar kunder f\u00f6r att f\u00f6lja upp ett support\u00e4rende h\u00e4nder det flera saker:<\/p>\n<ul>\n<li>Dina kunder m\u00e4rker att ditt f\u00f6retag bryr sig om huruvida problemet har l\u00f6sts.<\/li>\n<li>De ger dem m\u00f6jlighet att rapportera om det fortfarande finns problem, n\u00e5got som de inte skulle ha gjort utan den extra kontakten.<\/li>\n<li>Ditt f\u00f6retag har en ny m\u00f6jlighet att skapa en kontakt med kunden.<\/li>\n<\/ul>\n<p>Uppf\u00f6ljning kan dock vara sv\u00e5rt: ditt assistansteam kanske inte har tid eller resurser att ringa eller skicka e-post till alla personer som de har hj\u00e4lpt.<\/p>\n<p>Den automatiska konsolideringen av flera kommunikationskanaler till ett enda verktyg kan vara till stor hj\u00e4lp.<\/p>\n<h2>2. Du kan erbjuda en personligt anpassad tj\u00e4nst i stor skala<\/h2>\n<p>Om du f\u00f6rv\u00e4ntar dig att kunna erbjuda en optimal kundupplevelse (du \u00e4r stolt \u00f6ver att k\u00e4nna till dina kunders behov) kan en storskalig personlig tj\u00e4nst verka n\u00e4stan om\u00f6jlig.<\/p>\n<p>Du kan dock anv\u00e4nda automatisering f\u00f6r att samla kundinformation p\u00e5 ett st\u00e4lle, s\u00e5 att du f\u00e5r tid att fokusera p\u00e5 att leverera den personliga kontakten.<\/p>\n<p>Du kan till exempel uppdatera kontakter i ditt CRM-verktyg (Customer Relationship Management) med interaktioner i support\u00e4renden eller anm\u00e4la en ny kund till ett program f\u00f6r att besvara vanliga fr\u00e5gor.<\/p>\n<h2>3. Komplexa kundproblem kan l\u00f6sas helt och h\u00e5llet<\/h2>\n<p>Vissa kundfr\u00e5gor eller problem \u00e4r relativt l\u00e4tta att l\u00f6sa. Om n\u00e5gon till exempel beh\u00f6ver en uppdatering om ett skickat paket eller information om en returpolicy, \u00e4r det enkla fr\u00e5gor.<\/p>\n<p>Ibland har kunderna dock komplexa fr\u00e5gor eller problem. Kanske har en kund som anv\u00e4nder din produkt eller tj\u00e4nst kontinuerligt haft komplexa tekniska problem som beh\u00f6ver \u00e5tg\u00e4rdas, eller s\u00e5 insisterar n\u00e5gon p\u00e5 att dina produkter upprepade g\u00e5nger har anl\u00e4nt skadade.<\/p>\n<p>Du kan beh\u00f6va tagga andra teammedlemmar eller eskalera fr\u00e5gan till ett annat team f\u00f6r mer komplexa problem, samtidigt som du h\u00e5ller dina kunder lugna. Automatisering kan hj\u00e4lpa dig att dirigera \u00e4renden till r\u00e4tt team och sammanfatta den aktuella statusen f\u00f6r enkel \u00f6verl\u00e4mning.<\/p>\n<p>Ju mer grundlig och effektiv hanteringen av kundfr\u00e5gor \u00e4r, desto b\u00e4ttre, och automatisering kan s\u00e4kerst\u00e4lla att inget f\u00f6rbises.<\/p>\n<h2>4. Kundtj\u00e4nstfr\u00e5gor l\u00f6ses snabbt p\u00e5 alla plattformar.<\/h2>\n<p>Dagens kunder har h\u00f6ga f\u00f6rv\u00e4ntningar \u00f6ver hela linjen, vilket direkt kan p\u00e5verka hur de uppfattar sin upplevelse av ditt f\u00f6retag. En av dessa f\u00f6rv\u00e4ntningar \u00e4r snabbhet.<\/p>\n<p>Enligt en studie vill 90% av konsumenterna ha omedelbara svar (inom 10 minuter), och enligt en annan f\u00f6rv\u00e4ntar sig 48% av konsumenterna ett svar p\u00e5 sociala medier inom 24 timmar.<\/p>\n<p>N\u00e4r automatiseringen utnyttjas \u00e4r det l\u00e4ttare att uppfylla dessa f\u00f6rv\u00e4ntningar.<\/p>\n<h2>5. Du f\u00f6rlorar inte siffrorna ur sikte<\/h2>\n<p>\u00c4ven om det kan l\u00e5ta h\u00e5rt att s\u00e4tta en numerisk po\u00e4ng p\u00e5 den hj\u00e4lp som ditt team ger, \u00e4r det ett transparent verktyg som g\u00f6r det m\u00f6jligt f\u00f6r varje teammedlem att veta hur de ligger till, p\u00e5 ett mycket mer p\u00e5tagligt s\u00e4tt \u00e4n ett enkelt \"bra\".<\/p>\n<p>De flesta kundtj\u00e4nstprogram har inbyggda m\u00e4tv\u00e4rdessp\u00e5rare, men ibland beh\u00f6ver du mer anpassning f\u00f6r din m\u00e4tv\u00e4rdessp\u00e5rning.<\/p>\n<p>Genom att skapa en automatiserad process som skickar biljetter till ett kalkylblad eller en databas s\u00e5 att du kan g\u00f6ra dina egna ber\u00e4kningar sparar du tid och g\u00f6r hela processen enklare.<\/p>\n<p><strong style=\"font-weight: bold;\"><span style=\"background-color: #fac51c;\">St\u00f6d ditt kundtj\u00e4nstteam med automatisering<\/span><\/strong><\/p>\n<p>Ditt supportteam h\u00e5ller dina kunder n\u00f6jda, s\u00e5 ta hand om dem ocks\u00e5. Genom att automatisera processer kan du minska kraven p\u00e5 ditt kundtj\u00e4nstteam, s\u00e5 att de kan fokusera p\u00e5 att leverera utm\u00e4rkt service.<\/p>\n<p><a style=\"user-select: auto;\" href=\"https:\/\/www.es.masterbase.com\/academia\/descubreautomatizacion.html\"><img data-recalc-dims=\"1\" decoding=\"async\" style=\"width: 650px !important; position: relative; max-width: 100%; cursor: pointer; padding: 0px 1px;\" src=\"https:\/\/i0.wp.com\/img.masterbase.com\/v2\/1\/5581\/b\/news\/enero\/2023\/banner-da.png?w=800&#038;ssl=1\" alt=\"\" \/><\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Oavsett om du \u00e4r ett litet f\u00f6retag med en enda kundtj\u00e4nstmedarbetare eller ett stort f\u00f6retag med ett supportteam best\u00e5ende av dussintals (eller hundratals) chefer, \u00e4r vi n\u00e4stan s\u00e4kra p\u00e5 att de alla alltid \u00e4r mycket upptagna.\u00a0<\/p>","protected":false},"author":239642484,"featured_media":7062,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[1389],"tags":[1411],"class_list":["post-6882","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automatizacion","tag-atencion-al-cliente"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Beneficios de la automatizaci\u00f3n en Atenci\u00f3n al Cliente - MasterBase\u00ae<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/masterbase.com\/sv\/fordelar-med-automatisering-av-kundtjanst\/masterbas\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Beneficios de la automatizaci\u00f3n en Atenci\u00f3n al Cliente - MasterBase\u00ae\" \/>\n<meta property=\"og:description\" content=\"Tanto si se trata de una peque\u00f1a empresa con un \u00fanico agente de atenci\u00f3n al cliente, como de una gran corporaci\u00f3n con un equipo de asistencia de docenas (o incluso cientos) de ejecutivos, estamos casi seguros de que todos ellos est\u00e1n siempre muy ocupados.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/masterbase.com\/sv\/fordelar-med-automatisering-av-kundtjanst\/masterbas\/\" \/>\n<meta property=\"og:site_name\" content=\"MasterBase\u00ae\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-24T18:43:41+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-26T10:00:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2023\/12\/1-2.png?fit=1500%2C1200&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Alejandro Dur\u00e1n\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Skriven av\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alejandro Dur\u00e1n\" \/>\n\t<meta name=\"twitter:label2\" content=\"Ber\u00e4knad l\u00e4stid\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minuter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/masterbase.com\\\/de\\\/vorteile-der-automatisierung-des-kundendienstes\\\/masterbase\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/de\\\/vorteile-der-automatisierung-des-kundendienstes\\\/masterbase\\\/\"},\"author\":{\"name\":\"Alejandro Dur\u00e1n\",\"@id\":\"https:\\\/\\\/masterbase.com\\\/en\\\/#\\\/schema\\\/person\\\/3d21ff79b63b95ca967e019b4c633701\"},\"headline\":\"Beneficios de la automatizaci\u00f3n en Atenci\u00f3n al Cliente\",\"datePublished\":\"2023-04-24T18:43:41+00:00\",\"dateModified\":\"2023-12-26T10:00:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/de\\\/vorteile-der-automatisierung-des-kundendienstes\\\/masterbase\\\/\"},\"wordCount\":889,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/de\\\/vorteile-der-automatisierung-des-kundendienstes\\\/masterbase\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/masterbase.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/1-2.png?fit=1500%2C1200&ssl=1\",\"keywords\":[\"Atenci\u00f3n al Cliente\"],\"articleSection\":[\"Automatizaci\u00f3n\"],\"inLanguage\":\"sv-SE\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/masterbase.com\\\/de\\\/vorteile-der-automatisierung-des-kundendienstes\\\/masterbase\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/masterbase.com\\\/de\\\/vorteile-der-automatisierung-des-kundendienstes\\\/masterbase\\\/\",\"url\":\"https:\\\/\\\/masterbase.com\\\/de\\\/vorteile-der-automatisierung-des-kundendienstes\\\/masterbase\\\/\",\"name\":\"Beneficios de la automatizaci\u00f3n en Atenci\u00f3n al Cliente - MasterBase\u00ae\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/de\\\/vorteile-der-automatisierung-des-kundendienstes\\\/masterbase\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/de\\\/vorteile-der-automatisierung-des-kundendienstes\\\/masterbase\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/masterbase.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/1-2.png?fit=1500%2C1200&ssl=1\",\"datePublished\":\"2023-04-24T18:43:41+00:00\",\"dateModified\":\"2023-12-26T10:00:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/de\\\/vorteile-der-automatisierung-des-kundendienstes\\\/masterbase\\\/#breadcrumb\"},\"inLanguage\":\"sv-SE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/masterbase.com\\\/de\\\/vorteile-der-automatisierung-des-kundendienstes\\\/masterbase\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\\\/\\\/masterbase.com\\\/de\\\/vorteile-der-automatisierung-des-kundendienstes\\\/masterbase\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/masterbase.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/1-2.png?fit=1500%2C1200&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/masterbase.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/1-2.png?fit=1500%2C1200&ssl=1\",\"width\":1500,\"height\":1200,\"caption\":\"email marketing\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/masterbase.com\\\/de\\\/vorteile-der-automatisierung-des-kundendienstes\\\/masterbase\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/masterbase.com\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Beneficios de la automatizaci\u00f3n en Atenci\u00f3n al Cliente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/masterbase.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/masterbase.com\\\/en\\\/\",\"name\":\"MasterBase\u00ae\",\"description\":\"Automatas that work for you\",\"publisher\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/masterbase.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sv-SE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/masterbase.com\\\/en\\\/#organization\",\"name\":\"MasterBase\u00ae\",\"url\":\"https:\\\/\\\/masterbase.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\\\/\\\/masterbase.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/masterbase.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Logo_negro_sinslogan.png?fit=1476%2C972&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/masterbase.com\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/Logo_negro_sinslogan.png?fit=1476%2C972&ssl=1\",\"width\":1476,\"height\":972,\"caption\":\"MasterBase\u00ae\"},\"image\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/masterbase.com\\\/en\\\/#\\\/schema\\\/person\\\/3d21ff79b63b95ca967e019b4c633701\",\"name\":\"Alejandro Dur\u00e1n\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7fe6c9cd72fdfdd05519326fb5760e0745d9540d0bddb8b16403235a121c8e64?s=96&d=identicon&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7fe6c9cd72fdfdd05519326fb5760e0745d9540d0bddb8b16403235a121c8e64?s=96&d=identicon&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7fe6c9cd72fdfdd05519326fb5760e0745d9540d0bddb8b16403235a121c8e64?s=96&d=identicon&r=g\",\"caption\":\"Alejandro Dur\u00e1n\"},\"description\":\"Chief Marketing Ofiicer\",\"url\":\"https:\\\/\\\/masterbase.com\\\/sv\\\/author\\\/aledurmc1970\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"F\u00f6rdelar med automatisering av kundv\u00e5rd - MasterBase\u00ae - MasterBase\u00ae - MasterBase\u00ae - MasterBase\u00ae - MasterBase\u00ae - MasterBase\u00ae Automatisering av kundv\u00e5rd","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/masterbase.com\/sv\/fordelar-med-automatisering-av-kundtjanst\/masterbas\/","og_locale":"sv_SE","og_type":"article","og_title":"Beneficios de la automatizaci\u00f3n en Atenci\u00f3n al Cliente - MasterBase\u00ae","og_description":"Tanto si se trata de una peque\u00f1a empresa con un \u00fanico agente de atenci\u00f3n al cliente, como de una gran corporaci\u00f3n con un equipo de asistencia de docenas (o incluso cientos) de ejecutivos, estamos casi seguros de que todos ellos est\u00e1n siempre muy ocupados.\u00a0","og_url":"https:\/\/masterbase.com\/sv\/fordelar-med-automatisering-av-kundtjanst\/masterbas\/","og_site_name":"MasterBase\u00ae","article_published_time":"2023-04-24T18:43:41+00:00","article_modified_time":"2023-12-26T10:00:33+00:00","og_image":[{"width":1500,"height":1200,"url":"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2023\/12\/1-2.png?fit=1500%2C1200&ssl=1","type":"image\/png"}],"author":"Alejandro Dur\u00e1n","twitter_card":"summary_large_image","twitter_misc":{"Skriven av":"Alejandro Dur\u00e1n","Ber\u00e4knad l\u00e4stid":"4 minuter"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/masterbase.com\/de\/vorteile-der-automatisierung-des-kundendienstes\/masterbase\/#article","isPartOf":{"@id":"https:\/\/masterbase.com\/de\/vorteile-der-automatisierung-des-kundendienstes\/masterbase\/"},"author":{"name":"Alejandro Dur\u00e1n","@id":"https:\/\/masterbase.com\/en\/#\/schema\/person\/3d21ff79b63b95ca967e019b4c633701"},"headline":"Beneficios de la automatizaci\u00f3n en Atenci\u00f3n al Cliente","datePublished":"2023-04-24T18:43:41+00:00","dateModified":"2023-12-26T10:00:33+00:00","mainEntityOfPage":{"@id":"https:\/\/masterbase.com\/de\/vorteile-der-automatisierung-des-kundendienstes\/masterbase\/"},"wordCount":889,"commentCount":0,"publisher":{"@id":"https:\/\/masterbase.com\/en\/#organization"},"image":{"@id":"https:\/\/masterbase.com\/de\/vorteile-der-automatisierung-des-kundendienstes\/masterbase\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2023\/12\/1-2.png?fit=1500%2C1200&ssl=1","keywords":["Atenci\u00f3n al Cliente"],"articleSection":["Automatizaci\u00f3n"],"inLanguage":"sv-SE","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/masterbase.com\/de\/vorteile-der-automatisierung-des-kundendienstes\/masterbase\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/masterbase.com\/de\/vorteile-der-automatisierung-des-kundendienstes\/masterbase\/","url":"https:\/\/masterbase.com\/de\/vorteile-der-automatisierung-des-kundendienstes\/masterbase\/","name":"F\u00f6rdelar med automatisering av kundv\u00e5rd - MasterBase\u00ae - MasterBase\u00ae - MasterBase\u00ae - MasterBase\u00ae - MasterBase\u00ae - MasterBase\u00ae Automatisering av kundv\u00e5rd","isPartOf":{"@id":"https:\/\/masterbase.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/masterbase.com\/de\/vorteile-der-automatisierung-des-kundendienstes\/masterbase\/#primaryimage"},"image":{"@id":"https:\/\/masterbase.com\/de\/vorteile-der-automatisierung-des-kundendienstes\/masterbase\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2023\/12\/1-2.png?fit=1500%2C1200&ssl=1","datePublished":"2023-04-24T18:43:41+00:00","dateModified":"2023-12-26T10:00:33+00:00","breadcrumb":{"@id":"https:\/\/masterbase.com\/de\/vorteile-der-automatisierung-des-kundendienstes\/masterbase\/#breadcrumb"},"inLanguage":"sv-SE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/masterbase.com\/de\/vorteile-der-automatisierung-des-kundendienstes\/masterbase\/"]}]},{"@type":"ImageObject","inLanguage":"sv-SE","@id":"https:\/\/masterbase.com\/de\/vorteile-der-automatisierung-des-kundendienstes\/masterbase\/#primaryimage","url":"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2023\/12\/1-2.png?fit=1500%2C1200&ssl=1","contentUrl":"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2023\/12\/1-2.png?fit=1500%2C1200&ssl=1","width":1500,"height":1200,"caption":"email marketing"},{"@type":"BreadcrumbList","@id":"https:\/\/masterbase.com\/de\/vorteile-der-automatisierung-des-kundendienstes\/masterbase\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/masterbase.com\/es\/"},{"@type":"ListItem","position":2,"name":"Beneficios de la automatizaci\u00f3n en Atenci\u00f3n al Cliente"}]},{"@type":"WebSite","@id":"https:\/\/masterbase.com\/en\/#website","url":"https:\/\/masterbase.com\/en\/","name":"MasterBase","description":"Automater som arbetar f\u00f6r dig","publisher":{"@id":"https:\/\/masterbase.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/masterbase.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sv-SE"},{"@type":"Organization","@id":"https:\/\/masterbase.com\/en\/#organization","name":"MasterBase","url":"https:\/\/masterbase.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"sv-SE","@id":"https:\/\/masterbase.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2023\/09\/Logo_negro_sinslogan.png?fit=1476%2C972&ssl=1","contentUrl":"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2023\/09\/Logo_negro_sinslogan.png?fit=1476%2C972&ssl=1","width":1476,"height":972,"caption":"MasterBase\u00ae"},"image":{"@id":"https:\/\/masterbase.com\/en\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/masterbase.com\/en\/#\/schema\/person\/3d21ff79b63b95ca967e019b4c633701","name":"Alejandro Dur\u00e1n","image":{"@type":"ImageObject","inLanguage":"sv-SE","@id":"https:\/\/secure.gravatar.com\/avatar\/7fe6c9cd72fdfdd05519326fb5760e0745d9540d0bddb8b16403235a121c8e64?s=96&d=identicon&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7fe6c9cd72fdfdd05519326fb5760e0745d9540d0bddb8b16403235a121c8e64?s=96&d=identicon&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7fe6c9cd72fdfdd05519326fb5760e0745d9540d0bddb8b16403235a121c8e64?s=96&d=identicon&r=g","caption":"Alejandro Dur\u00e1n"},"description":"Chief Marketing Ofiicer","url":"https:\/\/masterbase.com\/sv\/author\/aledurmc1970\/"}]}},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2023\/12\/1-2.png?fit=1500%2C1200&ssl=1","jetpack_likes_enabled":false,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pf6Ilf-1N0","_links":{"self":[{"href":"https:\/\/masterbase.com\/sv\/wp-json\/wp\/v2\/posts\/6882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/masterbase.com\/sv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterbase.com\/sv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterbase.com\/sv\/wp-json\/wp\/v2\/users\/239642484"}],"replies":[{"embeddable":true,"href":"https:\/\/masterbase.com\/sv\/wp-json\/wp\/v2\/comments?post=6882"}],"version-history":[{"count":1,"href":"https:\/\/masterbase.com\/sv\/wp-json\/wp\/v2\/posts\/6882\/revisions"}],"predecessor-version":[{"id":7064,"href":"https:\/\/masterbase.com\/sv\/wp-json\/wp\/v2\/posts\/6882\/revisions\/7064"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/masterbase.com\/sv\/wp-json\/wp\/v2\/media\/7062"}],"wp:attachment":[{"href":"https:\/\/masterbase.com\/sv\/wp-json\/wp\/v2\/media?parent=6882"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterbase.com\/sv\/wp-json\/wp\/v2\/categories?post=6882"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterbase.com\/sv\/wp-json\/wp\/v2\/tags?post=6882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}