{"id":8088,"date":"2023-12-26T15:13:00","date_gmt":"2023-12-26T13:13:00","guid":{"rendered":"https:\/\/masterbase.com\/es\/es\/es\/es\/es\/?p=8088"},"modified":"2024-01-19T19:18:18","modified_gmt":"2024-01-19T17:18:18","slug":"uspesne-pribehy-automatizacie-procesov-v-informacnych-technologiach-v-malych-a-strednych-podnikoch","status":"publish","type":"post","link":"https:\/\/masterbase.com\/sk\/automatizacion-de-procesos-en-informatica-casos-de-exito-en-pequenas-y-medianas-empresas\/masterbase\/","title":{"rendered":"Automatiz\u00e1cia procesov v IT: \u00faspe\u0161n\u00e9 pr\u00edbehy v mal\u00fdch a stredn\u00fdch podnikoch"},"content":{"rendered":"

1. Automatiz\u00e1cia vybavovania l\u00edstkov podpory<\/h2>\n

\u00daspe\u0161n\u00fd pr\u00edbeh: Spolo\u010dnos\u0165 zaoberaj\u00faca sa v\u00fdvojom softv\u00e9ru implementovala syst\u00e9m umelej inteligencie na spr\u00e1vu ticketov podpory. V\u010faka automatickej klasifik\u00e1cii probl\u00e9mov a ich priradeniu pr\u00edslu\u0161n\u00fdm pracovn\u00edkom sa skr\u00e1til \u010das rie\u0161enia a zv\u00fd\u0161ila sa spokojnos\u0165 z\u00e1kazn\u00edkov.<\/p>\n

Vplyv: Zv\u00fd\u0161enie efekt\u00edvnosti o 70% a zv\u00fd\u0161enie spokojnosti z\u00e1kazn\u00edkov o 30%.<\/p>\n

2. Automatiz\u00e1cia z\u00e1lohovania a obnovy \u00fadajov<\/h2>\n

\u00daspe\u0161n\u00fd pr\u00edbeh: \u00da\u010dtovn\u00edcka firma s vysokou z\u00e1vislos\u0165ou od citliv\u00fdch \u00fadajov prijala automatizovan\u00e9 rie\u0161enie na vykon\u00e1vanie denn\u00fdch z\u00e1loh. T\u00fdm sa zabezpe\u010dila nielen integrita \u00fadajov, ale u\u013eah\u010dila sa aj ich obnova v pr\u00edpade ak\u00e9hoko\u013evek incidentu.<\/p>\n

Vplyv: N\u00e1vratnos\u0165 invest\u00edcie 80% bola dosiahnut\u00e1 v\u010faka minimaliz\u00e1cii preru\u0161enia slu\u017eieb.<\/p>\n

3. Automatiz\u00e1cia nasadenia softv\u00e9ru<\/h2>\n

\u00daspe\u0161n\u00fd pr\u00edbeh: Internetov\u00fd predajca integroval n\u00e1stroje CI\/CD na automatiz\u00e1ciu svojho v\u00fdvojov\u00e9ho pracovn\u00e9ho postupu. Nasadzovanie sa stalo r\u00fdchlej\u0161\u00edm a konzistentnej\u0161\u00edm, \u010do umo\u017enilo implementova\u0165 nov\u00e9 funkcie a opravy bez naru\u0161enia pou\u017e\u00edvate\u013esk\u00e9ho prostredia.<\/p>\n

Vplyv: Zaznamenalo sa 60% zv\u00fd\u0161enie produktivity v\u00fdvojov\u00e9ho t\u00edmu a 95% zn\u00ed\u017eenie prestojov webov\u00fdch str\u00e1nok.<\/p>\n

4. Automatiz\u00e1cia v oblasti IT bezpe\u010dnosti<\/h2>\n

\u00daspe\u0161n\u00fd pr\u00edbeh: Mal\u00e1 spolo\u010dnos\u0165 poskytuj\u00faca pr\u00e1vne slu\u017eby \u010delila neust\u00e1lym hrozb\u00e1m v oblasti kybernetickej bezpe\u010dnosti. Zaveden\u00edm automatizovan\u00fdch syst\u00e9mov detekcie a reakcie na naru\u0161enie dok\u00e1zala zabr\u00e1ni\u0165 \u00fatokom a ochr\u00e1ni\u0165 citliv\u00e9 inform\u00e1cie svojich klientov.<\/p>\n

Vplyv: Zn\u00ed\u017eenie po\u010dtu bezpe\u010dnostn\u00fdch incidentov o 100% v prvom roku.<\/p>\n

5. Automatiz\u00e1cia v riaden\u00ed \u013eudsk\u00fdch zdrojov<\/h2>\n

\u00daspe\u0161n\u00fd pr\u00edbeh: Digit\u00e1lna marketingov\u00e1 agent\u00fara zautomatizovala svoj n\u00e1borov\u00fd proces pomocou ATS (syst\u00e9mu sledovania uch\u00e1dza\u010dov), ktor\u00fd filtruje a triedi \u017eiadosti o zamestnanie, \u010d\u00edm uvo\u013e\u0148uje miesto person\u00e1lnym oddeleniam pre strategickej\u0161ie \u00falohy.<\/p>\n

Vplyv: Zv\u00fd\u0161enie efekt\u00edvnosti n\u00e1borov\u00e9ho procesu o 50% a zlep\u0161enie kvality vybran\u00fdch uch\u00e1dza\u010dov.<\/p>\n

Implement\u00e1cia t\u00fdchto automatiza\u010dn\u00fdch rie\u0161en\u00ed trvala od troch do deviatich mesiacov v z\u00e1vislosti od zlo\u017eitosti procesu. Spolo\u010dn\u00fdm faktorom \u00faspechu v\u0161ak bolo \u0161kolenie a adapt\u00e1cia zamestnancov na nov\u00e9 technol\u00f3gie, \u010do zabezpe\u010dilo hladk\u00fd a efekt\u00edvny prechod.<\/p>\n

Spolo\u010dnos\u0165 MasterBase\u00ae sa na tejto ceste k digitaliz\u00e1cii postavila do poz\u00edcie k\u013e\u00fa\u010dov\u00e9ho faktora. V\u010faka svojej robustnej a \u013eahko pou\u017eite\u013enej platforme sprev\u00e1dza spolo\u010dnosti pri zav\u00e1dzan\u00ed automatiz\u00e1cie, ktor\u00e1 podporuje efekt\u00edvnos\u0165, \u00fa\u010dinnos\u0165 a zni\u017eovanie n\u00e1kladov. Spolo\u010dnos\u0165 MasterBase\u00ae v\u00e1m poskytuje nielen platformu, ale aj strategick\u00e9 spojenectvo na posilnenie v\u00e1\u0161ho podnikania vo veku automatiz\u00e1cie, a to jednoduch\u00fdm a cenovo dostupn\u00fdm sp\u00f4sobom.<\/p>\n

\"\"<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Mal\u00e9 a stredn\u00e9 podniky pova\u017euj\u00fa automatiz\u00e1ciu procesov za k\u013e\u00fa\u010dov\u00e9ho spojenca pre svoj rast a udr\u017eate\u013enos\u0165. V tomto \u010dl\u00e1nku sa budeme venova\u0165 konkr\u00e9tnym pr\u00edkladom a \u00faspe\u0161n\u00fdm pr\u00edbehom, ktor\u00e9 ilustruj\u00fa digit\u00e1lnu transform\u00e1ciu prostredn\u00edctvom automatiz\u00e1cie v oblasti IT.<\/p>","protected":false},"author":239642484,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[1389],"tags":[],"class_list":["post-8088","post","type-post","status-publish","format-standard","hentry","category-automatizacion"],"yoast_head":"\nAutomatizaci\u00f3n de procesos en inform\u00e1tica: Casos de \u00e9xito en peque\u00f1as y medianas empresas - MasterBase\u00ae<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/masterbase.com\/sk\/uspesne-pribehy-automatizacie-procesov-v-informacnych-technologiach-v-malych-a-strednych-podnikoch\/masterbase\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automatizaci\u00f3n de procesos en inform\u00e1tica: Casos de \u00e9xito en peque\u00f1as y medianas empresas - MasterBase\u00ae\" \/>\n<meta property=\"og:description\" content=\"Las empresas de peque\u00f1o y mediano tama\u00f1o est\u00e1n encontrando en la automatizaci\u00f3n de procesos un aliado fundamental para su crecimiento y sostenibilidad. En este art\u00edculo, profundizaremos en ejemplos espec\u00edficos y casos de \u00e9xito que ilustran la transformaci\u00f3n digital mediante la automatizaci\u00f3n en el \u00e1rea de inform\u00e1tica.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/masterbase.com\/sk\/uspesne-pribehy-automatizacie-procesov-v-informacnych-technologiach-v-malych-a-strednych-podnikoch\/masterbase\/\" \/>\n<meta property=\"og:site_name\" content=\"MasterBase\u00ae\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-26T13:13:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-19T17:18:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/img.masterbase.com\/v2\/1\/5581\/b\/news\/enero\/2023\/banner-da.png\" \/>\n<meta name=\"author\" content=\"Alejandro Dur\u00e1n\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Autor\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alejandro Dur\u00e1n\" \/>\n\t<meta name=\"twitter:label2\" content=\"Predpokladan\u00fd \u010das \u010d\u00edtania\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 min\u00faty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/masterbase.com\\\/es\\\/automatizacion-de-procesos-en-informatica-casos-de-exito-en-pequenas-y-medianas-empresas\\\/masterbase\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/es\\\/automatizacion-de-procesos-en-informatica-casos-de-exito-en-pequenas-y-medianas-empresas\\\/masterbase\\\/\"},\"author\":{\"name\":\"Alejandro Dur\u00e1n\",\"@id\":\"https:\\\/\\\/masterbase.com\\\/uk\\\/#\\\/schema\\\/person\\\/3d21ff79b63b95ca967e019b4c633701\"},\"headline\":\"Automatizaci\u00f3n de procesos en inform\u00e1tica: Casos de \u00e9xito en peque\u00f1as y medianas empresas\",\"datePublished\":\"2023-12-26T13:13:00+00:00\",\"dateModified\":\"2024-01-19T17:18:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/es\\\/automatizacion-de-procesos-en-informatica-casos-de-exito-en-pequenas-y-medianas-empresas\\\/masterbase\\\/\"},\"wordCount\":495,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/masterbase.com\\\/es\\\/automatizacion-de-procesos-en-informatica-casos-de-exito-en-pequenas-y-medianas-empresas\\\/masterbase\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/img.masterbase.com\\\/v2\\\/1\\\/5581\\\/b\\\/news\\\/enero\\\/2023\\\/banner-da.png\",\"articleSection\":[\"Automatizaci\u00f3n\"],\"inLanguage\":\"sk-SK\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/masterbase.com\\\/es\\\/automatizacion-de-procesos-en-informatica-casos-de-exito-en-pequenas-y-medianas-empresas\\\/masterbase\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/masterbase.com\\\/es\\\/automatizacion-de-procesos-en-informatica-casos-de-exito-en-pequenas-y-medianas-empresas\\\/masterbase\\\/\",\"url\":\"https:\\\/\\\/masterbase.com\\\/es\\\/automatizacion-de-procesos-en-informatica-casos-de-exito-en-pequenas-y-medianas-empresas\\\/masterbase\\\/\",\"name\":\"Automatizaci\u00f3n de procesos en inform\u00e1tica: Casos de \u00e9xito en peque\u00f1as y medianas empresas - 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