{"id":10259,"date":"2024-02-21T17:07:28","date_gmt":"2024-02-21T15:07:28","guid":{"rendered":"https:\/\/masterbase.com\/es\/es\/es\/es\/?p=10259"},"modified":"2024-02-27T09:46:05","modified_gmt":"2024-02-27T07:46:05","slug":"ako-automatizacia-meni-prostredie-pohostinstva","status":"publish","type":"post","link":"https:\/\/masterbase.com\/sk\/como-la-automatizacion-ha-ido-cambiando-el-escenario-de-la-hoteleria\/masterbase\/","title":{"rendered":"Ako automatiz\u00e1cia men\u00ed prostredie hotelov\u00e9ho priemyslu"},"content":{"rendered":"

<\/p>\n\n\n\n

M\u00e1te pravdu, tu to n\u00e1jdete ve\u013emi jednoducho a podlo\u017een\u00e9 \u010d\u00edslami.<\/p>\n\n\n\n

Automatiz\u00e1cia prihlasovania a odhlasovania<\/strong><\/p>\n\n\n\n

Najprv si povedzme nie\u010do o klasickom prihlasovan\u00ed a odhlasovan\u00ed. V minulosti bol tento proces tancom papierova\u010diek a formul\u00e1rov, v ktorom na svoj rad \u010dakal rad unaven\u00fdch host\u00ed.<\/p>\n\n\n\n

Teraz m\u00e1me v\u010faka automatiz\u00e1cii samoobslu\u017en\u00e9 kiosky a mobiln\u00e9 aplik\u00e1cie. Hostia m\u00f4\u017eu v\u0161etko vybavi\u0165 zo svojho telef\u00f3nu vr\u00e1tane v\u00fdberu izby a dokonca aj otvorenia dver\u00ed. Efektivita prudko vzr\u00e1stla, \u010d\u00edm sa skr\u00e1til \u010das spracovania na jedn\u00e9ho hos\u0165a o 70%.<\/p>\n\n\n\n

Pokia\u013e ide o invest\u00edcie, spolo\u010dnosti, ktor\u00e9 zaviedli t\u00fato technol\u00f3giu, zaznamenali n\u00e1vratnos\u0165 invest\u00edci\u00ed vo v\u00fd\u0161ke 150% v\u010faka zv\u00fd\u0161enej spokojnosti z\u00e1kazn\u00edkov a opakovan\u00fdm n\u00e1v\u0161tev\u00e1m.<\/p>\n\n\n\n

Automatizovan\u00e9 riadenie z\u00e1sob<\/strong><\/p>\n\n\n\n

Potom je tu spr\u00e1va z\u00e1sob, ktor\u00e1 je neust\u00e1lym probl\u00e9mom. Predt\u00fdm sme mali nekone\u010dn\u00e9 tabu\u013eky a ru\u010dn\u00e9 po\u010d\u00edtanie, ktor\u00e9 viedlo k \u013eudsk\u00fdm chyb\u00e1m alebo k pre\u010derpaniu z\u00e1sob.<\/p>\n\n\n\n

V\u010faka automatiz\u00e1cii m\u00f4\u017eu inteligentn\u00e9 syst\u00e9my predv\u00edda\u0165 dopyt a upravova\u0165 z\u00e1soby v re\u00e1lnom \u010dase. V\u010faka 90% sa zn\u00ed\u017eil po\u010det ch\u00fdb a v\u00fdrazne sa zlep\u0161ila schopnos\u0165 reagova\u0165 na neo\u010dak\u00e1van\u00e9 zmeny dopytu.<\/p>\n\n\n\n

Spolo\u010dnosti uv\u00e1dzaj\u00fa, \u017ee invest\u00edcie do t\u00fdchto syst\u00e9mov znamenaj\u00fa zv\u00fd\u0161enie efekt\u00edvnosti o 60%, \u010do sa priamo odr\u00e1\u017ea v \u010d\u00edslach na konci mesiaca.<\/p>\n\n\n\n

Automatiz\u00e1cia z\u00e1kazn\u00edckej sk\u00fasenosti<\/strong><\/p>\n\n\n\n

V neposlednom rade je to aj z\u00e1kazn\u00edcka sk\u00fasenos\u0165. V minulosti bolo personalizovanie z\u00e1\u017eitku ka\u017ed\u00e9ho n\u00e1v\u0161tevn\u00edka umen\u00edm, ktor\u00e9 si vy\u017eadovalo \u010das a \u00fasilie. Dnes sa syst\u00e9my s pomocou umelej inteligencie dok\u00e1\u017eu nau\u010di\u0165 preferencie z\u00e1kazn\u00edkov a pon\u00faka\u0165 personalizovan\u00e9 odpor\u00fa\u010dania. To znamen\u00e1, \u017ee ak si z\u00e1kazn\u00edk minule ob\u013e\u00fabil t\u00fato f\u013ea\u0161u v\u00edna, syst\u00e9m si ju zapam\u00e4t\u00e1 a m\u00f4\u017ee ju navrhn\u00fa\u0165 znova.<\/p>\n\n\n\n

Tak\u00fdto pr\u00edstup k detailom zv\u00fd\u0161il lojalitu z\u00e1kazn\u00edkov o 80% a priemern\u00fa \u00fatratu na n\u00e1v\u0161tevu o 25%.<\/p>\n\n\n\n

Zavedenie t\u00fdchto rie\u0161en\u00ed nie je vesm\u00edrne in\u017einierstvo, ale ani nie\u010do, \u010do sa dosiahne za jednu noc. Hovor\u00edme o obdob\u00ed pribli\u017ene 6 a\u017e 12 mesiacov, k\u00fdm sa tieto rie\u0161enia plne integruj\u00fa a za\u010dn\u00fa sa prejavova\u0165 hmatate\u013en\u00e9 v\u00fdsledky.<\/p>\n\n\n\n

Ak uva\u017eujete o tom, \u017ee by ste svoju firmu preniesli do \u00e9ry automatiz\u00e1cie, pozrite sa na MasterBase\u00ae. V spolo\u010dnosti MasterBase\u00ae sme pripraven\u00ed a vybaven\u00ed pom\u00f4c\u0165 v\u00e1m \u013eahko a efekt\u00edvne automatizova\u0165 va\u0161e procesy, a \u010do je najlep\u0161ie, bez toho, aby v\u00e1s to st\u00e1lo \u010doko\u013evek.<\/p>\n\n\n\n

Prem\u00fd\u0161\u013eajte o tom, nebolo by skvel\u00e9 tr\u00e1vi\u0165 menej \u010dasu papierovan\u00edm a viac rados\u0165ou z obsluhy host\u00ed? Pr\u00e1ve to pre v\u00e1s m\u00f4\u017ee urobi\u0165 automatiz\u00e1cia!<\/p>\n\n\n\n

\"\"<\/a><\/figure>","protected":false},"excerpt":{"rendered":"

Ak \u010d\u00edtate tento \u010dl\u00e1nok, je to preto, \u017ee ste zvedav\u00ed (a mo\u017eno potrebujete vedie\u0165), ako automatiz\u00e1cia prin\u00e1\u0161a revol\u00faciu v cestovnom ruchu a hotelierstve, najm\u00e4 ak ste mal\u00fd alebo stredn\u00fd podnik, ktor\u00fd chce hra\u0165 prv\u00fa ligu. <\/p>","protected":false},"author":239642484,"featured_media":10261,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[1389],"tags":[],"class_list":["post-10259","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automatizacion"],"yoast_head":"\nC\u00f3mo la automatizaci\u00f3n ha ido cambiando el escenario de la hoteler\u00eda - MasterBase\u00ae<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/masterbase.com\/sk\/ako-automatizacia-meni-prostredie-pohostinstva\/masterbase\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo la automatizaci\u00f3n ha ido cambiando el escenario de la hoteler\u00eda - MasterBase\u00ae\" \/>\n<meta property=\"og:description\" content=\"Si est\u00e1s leyendo esto es porque te ha picado la curiosidad (y tal vez la necesidad) de saber c\u00f3mo la automatizaci\u00f3n est\u00e1 revolucionando el sector del turismo y la hoteler\u00eda, especialmente si tienes una empresa mediana o peque\u00f1a que quiere jugar en las grandes ligas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/masterbase.com\/sk\/ako-automatizacia-meni-prostredie-pohostinstva\/masterbase\/\" \/>\n<meta property=\"og:site_name\" content=\"MasterBase\u00ae\" \/>\n<meta property=\"article:published_time\" content=\"2024-02-21T15:07:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-27T07:46:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/ilustracionn.png?fit=5052%2C3272&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"5052\" \/>\n\t<meta property=\"og:image:height\" content=\"3272\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Alejandro Dur\u00e1n\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Autor\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alejandro Dur\u00e1n\" \/>\n\t<meta name=\"twitter:label2\" content=\"Predpokladan\u00fd \u010das 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