{"id":10259,"date":"2024-02-21T17:07:28","date_gmt":"2024-02-21T15:07:28","guid":{"rendered":"https:\/\/masterbase.com\/es\/es\/es\/es\/?p=10259"},"modified":"2024-02-27T09:46:05","modified_gmt":"2024-02-27T07:46:05","slug":"cum-a-schimbat-automatizarea-peisajul-ospitalitatii","status":"publish","type":"post","link":"https:\/\/masterbase.com\/ro\/como-la-automatizacion-ha-ido-cambiando-el-escenario-de-la-hoteleria\/masterbase\/","title":{"rendered":"Cum a schimbat automatizarea peisajul industriei hoteliere"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ave\u021bi dreptate, aici ve\u021bi g\u0103si acest lucru \u00een termeni foarte simpli \u0219i sus\u021binut de cifre.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Automatizarea check-in \u0219i check-out<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen primul r\u00e2nd, s\u0103 vorbim despre clasicele check-in \u0219i check-out. \u00cen trecut, acest proces era un dans de h\u00e2rtii \u0219i formulare, cu o coad\u0103 de oaspe\u021bi obosi\u021bi care \u00ee\u0219i a\u0219teptau r\u00e2ndul.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acum, datorit\u0103 automatiz\u0103rii, avem chio\u0219curi de autoservire \u0219i aplica\u021bii mobile. Oaspe\u021bii pot face totul de pe telefonul lor, inclusiv s\u0103-\u0219i aleag\u0103 camera \u0219i chiar s\u0103 deschid\u0103 u\u0219a. Eficien\u021ba a crescut vertiginos, reduc\u00e2nd timpul de procesare per oaspete cu 70%.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen ceea ce prive\u0219te investi\u021bia, companiile care au implementat aceast\u0103 tehnologie au \u00eenregistrat un randament al investi\u021biei de 150% datorit\u0103 cre\u0219terii satisfac\u021biei clien\u021bilor \u0219i a vizitelor repetate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Managementul automatizat al inventarului<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Apoi, exist\u0103 gestionarea stocurilor, o durere de cap constant\u0103. \u00cenainte, aveam foi de calcul nesf\u00e2r\u0219ite \u0219i num\u0103r\u0103tori manuale care duceau la erori umane sau la suprarezervare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cu ajutorul automatiz\u0103rii, sistemele inteligente pot prezice cererea \u0219i ajusta stocurile \u00een timp real. Erorile au fost reduse de 90%, iar capacitatea de reac\u021bie la schimb\u0103rile nea\u0219teptate ale cererii a fost mult \u00eembun\u0103t\u0103\u021bit\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Companiile raporteaz\u0103 c\u0103 investi\u021bia \u00een aceste sisteme se traduce printr-o cre\u0219tere a eficien\u021bei de 60%, reflectat\u0103 direct \u00een cifrele de la sf\u00e2r\u0219itul lunii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Automatizarea experien\u021bei clien\u021bilor<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nu \u00een ultimul r\u00e2nd, experien\u021ba clientului. \u00cen trecut, personalizarea experien\u021bei fiec\u0103rui vizitator era o art\u0103 care necesita timp \u0219i efort. Ast\u0103zi, cu ajutorul inteligen\u021bei artificiale, sistemele pot \u00eenv\u0103\u021ba preferin\u021bele clien\u021bilor \u0219i pot oferi recomand\u0103ri personalizate. Acest lucru \u00eenseamn\u0103 c\u0103, dac\u0103 unui client i-a pl\u0103cut acea sticl\u0103 de vin data trecut\u0103, sistemul o \u021bine minte \u0219i i-o poate sugera din nou.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acest tip de aten\u021bie la detalii a crescut loialitatea clien\u021bilor cu 80% \u0219i cheltuielile medii pe vizit\u0103 cu 25%.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Punerea \u00een aplicare a acestor solu\u021bii nu este inginerie spa\u021bial\u0103, dar nici nu este ceva ce se va realiza peste noapte. Vorbim despre o perioad\u0103 de aproximativ 6-12 luni pentru a integra complet aceste solu\u021bii \u0219i a \u00eencepe s\u0103 vedem rezultate tangibile.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 v\u0103 g\u00e2ndi\u021bi s\u0103 v\u0103 aduce\u021bi afacerea \u00een era automatiz\u0103rii, arunca\u021bi o privire la MasterBase\u00ae. La MasterBase\u00ae suntem preg\u0103ti\u021bi \u0219i echipa\u021bi pentru a v\u0103 ajuta s\u0103 v\u0103 automatiza\u021bi procesele u\u0219or \u0219i eficient \u0219i, cel mai bine, f\u0103r\u0103 s\u0103 v\u0103 coste un bra\u021b \u0219i un picior.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">G\u00e2ndi\u021bi-v\u0103, nu ar fi minunat s\u0103 petrece\u021bi mai pu\u021bin timp cu h\u00e2rtiile \u0219i mai mult cu pl\u0103cerea de a v\u0103 servi oaspe\u021bii? Asta poate face automatizarea pentru dumneavoastr\u0103!<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/masterbase.com\/ro\/es\/es\/es\/academie\/cursuri-disponibile\/descopera-cursul-certificat-de-automatizare\/\"><img data-recalc-dims=\"1\" fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"368\" data-attachment-id=\"10263\" data-permalink=\"https:\/\/masterbase.com\/ro\/como-la-automatizacion-ha-ido-cambiando-el-escenario-de-la-hoteleria\/masterbase\/banner01-1\/\" data-orig-file=\"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/Banner01-1.png?fit=980%2C451&amp;ssl=1\" data-orig-size=\"980,451\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Curso Automatizaci\u00f3n\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/Banner01-1.png?fit=800%2C368&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/masterbase.com\/es\/es\/es\/es\/wp-content\/uploads\/2024\/02\/Banner01-1.png?resize=800%2C368&#038;ssl=1\" alt=\"\" class=\"wp-image-10263\" srcset=\"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/Banner01-1.png?w=980&amp;ssl=1 980w, https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/Banner01-1.png?resize=300%2C138&amp;ssl=1 300w, https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/Banner01-1.png?resize=768%2C353&amp;ssl=1 768w, https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/Banner01-1.png?resize=18%2C8&amp;ssl=1 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/figure>","protected":false},"excerpt":{"rendered":"<p>Dac\u0103 citi\u021bi aceste r\u00e2nduri, \u00eenseamn\u0103 c\u0103 sunte\u021bi curio\u0219i (\u0219i poate ave\u021bi nevoie) s\u0103 afla\u021bi cum revolu\u021bioneaz\u0103 automatizarea industria turismului \u0219i a ospitalit\u0103\u021bii, mai ales dac\u0103 sunte\u021bi o \u00eentreprindere mic\u0103 sau mijlocie care dore\u0219te s\u0103 joace \u00een liga mare. <\/p>","protected":false},"author":239642484,"featured_media":10261,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[1389],"tags":[],"class_list":["post-10259","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automatizacion"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>C\u00f3mo la automatizaci\u00f3n ha ido cambiando el escenario de la hoteler\u00eda - MasterBase\u00ae<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/masterbase.com\/ro\/cum-a-schimbat-automatizarea-peisajul-ospitalitatii\/baza-de-master\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo la automatizaci\u00f3n ha ido cambiando el escenario de la hoteler\u00eda - MasterBase\u00ae\" \/>\n<meta property=\"og:description\" content=\"Si est\u00e1s leyendo esto es porque te ha picado la curiosidad (y tal vez la necesidad) de saber c\u00f3mo la automatizaci\u00f3n est\u00e1 revolucionando el sector del turismo y la hoteler\u00eda, especialmente si 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