{"id":6788,"date":"2023-11-14T21:43:00","date_gmt":"2023-11-14T19:43:00","guid":{"rendered":"https:\/\/masterbase.com\/es\/es\/es\/es\/es\/?p=6788"},"modified":"2024-01-19T19:22:08","modified_gmt":"2024-01-19T17:22:08","slug":"hva-kundene-onsker-nar-de-kommuniserer-med-merkevaren-din-via-e-post","status":"publish","type":"post","link":"https:\/\/masterbase.com\/nb\/que-quieren-los-clientes-al-relacionarse-con-su-marca-a-traves-del-email\/masterbase\/","title":{"rendered":"Hva \u00f8nsker kundene n\u00e5r de kommuniserer med varemerket ditt via e-post?"},"content":{"rendered":"

De \u00f8nsker \u00e5 l\u00e6re om favorittmerkene sine, samhandle med dem, komme med sine meninger og f\u00f8re en samtale.<\/h3>\n

<\/p>\n

Kundetilfredshet og kundelojalitet er det mest relevante fokuset for e-postmarkedsf\u00f8ringskampanjene dine.<\/p>\n

Vi vil gi deg noen tips om hvordan du kan bygge et langvarig forhold til kundene dine ved \u00e5 tydelig identifisere hva de forventer av e-postmarkedsf\u00f8ringen din.<\/p>\n

1. Umiddelbare svar:<\/h2>\n

Hver gang kunden genererer en respons eller tvil, m\u00e5 du v\u00e6re rask til \u00e5 svare. Hvis de kj\u00f8per noen av produktene eller tjenestene dine, er det f\u00f8rste du b\u00f8r gj\u00f8re for eksempel \u00e5 takke dem med en velkomstmelding.<\/p>\n

Vanligvis har denne typen e-poster en h\u00f8y \u00e5pningsfrekvens. Dra nytte av\u00e9<\/span>chelo til sin fordel ved \u00e5 levere innhold med merverdi.<\/p>\n

Bekreft at transaksjonen var vellykket. Gj\u00f8r deg oppmerksom p\u00e5 n\u00e5r\u00e1<\/span>hva som eventuelt er neste skritt, og avklare forventningene til det fremtidige forholdet.<\/p>\n

Benytt anledningen til \u00e5 informere dem om nettstedet ditt og dets innhold. Du kan til og med be dem om \u00e5 fylle ut en tilfredshetsunders\u00f8kelse.<\/p>\n

2. Ytterligere informasjon:<\/h2>\n

Kunden er\u00e1<\/span>\u00a0villig til \u00e5 gi deg mer personlige detaljer, da han h\u00e5per \u00e5 innlede en relasjon, \u00f8ke interaksjonen, dialogen. Han \u00f8nsker \u00e5 lytte og bli lyttet til.<\/p>\n

Lag de riktige sp\u00f8rsm\u00e5lene, og sp\u00f8r aldri om noe du ikke vil ha bruk for senere. Lag sp\u00f8rreunders\u00f8kelser og sp\u00f8rreskjemaer som er enkle \u00e5 fylle ut og har en rimelig lengde.<\/p>\n

Relasjonen du bygger opp, vil gi deg den tiden du trenger.i<\/span>cdvs.<\/span>Programmet b\u00f8r v\u00e6re \u00e5pent for nye sp\u00f8rsm\u00e5l i takt med at samspillet utvikler seg.<\/p>\n

\u00c5 etablere et preferansesenter p\u00e5 nettstedet ditt er en annen m\u00e5te \u00e5 tilf\u00f8re verdi p\u00e5, oppmuntre til interaksjon og l\u00e6re mer om kundene dine ut fra hvilken type informasjon de velger.<\/p>\n

3. F\u00e5 ham til \u00e5 snakke om merkevaren din:<\/h2>\n

Gitt at kunden har akseptert et forhold til merkevaren din, er det ogs\u00e5\u00a0<\/span>mulig \u00e5 snakke om deg. Denne virale effekten er relevant for vekst.<\/p>\n

Du kan ogs\u00e5 dra nytte av boomen i sosiale medier for \u00e5 f\u00e5 dem til \u00e5 dele informasjon om merkevaren din.<\/p>\n

\u00c5pne opp for samtaler, f\u00e5 tilbakemeldinger og gj\u00f8r det enkelt \u00e5 svare p\u00e5 dem, b\u00e5de med kundene og med hverandre.<\/p>\n

4. Reinkorporere:<\/h2>\n

Hvis klienten ikke svarer p\u00e5 kommunikasjonen din, kan det snarere tolkes som et signal om \u00e5 gj\u00f8re noe med det. a\u00a0<\/span>endring av strategi, snarere enn en enkel avgang som f\u00f8rer til at du fjerner kunden fra registreringsbasen.<\/p>\n

Gi et fristende og uimotst\u00e5elig tilbud. Gravid\u00fa<\/span>Regionutvalget\u00e9<\/span>\u00a0ingen respons eller hva\u00a0produsert<\/span>\u00a0distansering. F\u00f8r du gir opp h\u00e5pet med en kunde eller rett og slett sletter dem fordi de ikke svarer, b\u00f8r du utvikle taktikker som gj\u00f8r at du kan engasjere dem p\u00e5 nytt.<\/p>\n

<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Dagens kunder \u00f8nsker \u00e5 knytte b\u00e5nd til merkevarer. Teknologien gj\u00f8r det mulig \u00e5 gj\u00f8re dette raskt og ukomplisert.<\/p>","protected":false},"author":239642484,"featured_media":7732,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[1405],"tags":[1414],"class_list":["post-6788","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-marketing","tag-email-marketing"],"yoast_head":"\n\u00bfQu\u00e9 quieren los clientes al relacionarse con su marca a trav\u00e9s del email? - MasterBase\u00ae<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/masterbase.com\/nb\/hva-kundene-onsker-nar-de-kommuniserer-med-merkevaren-din-via-e-post\/masterbase\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfQu\u00e9 quieren los clientes al relacionarse con su marca a trav\u00e9s del email? - MasterBase\u00ae\" \/>\n<meta property=\"og:description\" content=\"Hoy los clientes buscan establecer un v\u00ednculo con las marcas. 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