{"id":10259,"date":"2024-02-21T17:07:28","date_gmt":"2024-02-21T15:07:28","guid":{"rendered":"https:\/\/masterbase.com\/es\/es\/es\/?p=10259"},"modified":"2024-02-27T09:46:05","modified_gmt":"2024-02-27T07:46:05","slug":"bagaimana-otomatisasi-telah-mengubah-lanskap-perhotelan","status":"publish","type":"post","link":"https:\/\/masterbase.com\/id\/como-la-automatizacion-ha-ido-cambiando-el-escenario-de-la-hoteleria\/masterbase\/","title":{"rendered":"Bagaimana otomatisasi telah mengubah lanskap industri hotel"},"content":{"rendered":"

<\/p>\n\n\n\n

Anda benar, di sini Anda akan menemukan hal itu dalam istilah yang sangat sederhana dan didukung oleh angka-angka.<\/p>\n\n\n\n

Otomatisasi check-in dan check-out<\/strong><\/p>\n\n\n\n

Pertama, mari kita bahas tentang proses check-in dan check-out yang klasik. Di masa lalu, proses ini merupakan tarian dokumen dan formulir, dengan antrean tamu yang lelah menunggu giliran.<\/p>\n\n\n\n

Sekarang, berkat otomatisasi, kami memiliki kios swalayan dan aplikasi seluler. Para tamu dapat melakukan segala sesuatu dari ponsel mereka, termasuk memilih kamar dan bahkan membuka pintu. Efisiensi meroket, mengurangi waktu pemrosesan per tamu hingga 70%.<\/p>\n\n\n\n

Dalam hal investasi, perusahaan yang menerapkan teknologi ini mengalami laba atas investasi sebesar 150% karena peningkatan kepuasan pelanggan dan kunjungan berulang.<\/p>\n\n\n\n

Manajemen inventaris otomatis<\/strong><\/p>\n\n\n\n

Lalu ada manajemen inventaris, yang selalu memusingkan. Sebelumnya, kami memiliki spreadsheet yang tak ada habisnya dan penghitungan manual yang menyebabkan kesalahan manusia atau pemindahbukuan yang berlebihan.<\/p>\n\n\n\n

Dengan otomatisasi, sistem cerdas dapat memprediksi permintaan dan menyesuaikan inventaris secara real time. Kesalahan berkurang hingga 90% dan daya tanggap terhadap perubahan permintaan yang tak terduga sangat meningkat.<\/p>\n\n\n\n

Perusahaan melaporkan bahwa investasi dalam sistem ini menghasilkan peningkatan efisiensi sebesar 60%, yang secara langsung tercermin dalam angka-angka di akhir bulan.<\/p>\n\n\n\n

Mengotomatiskan pengalaman pelanggan<\/strong><\/p>\n\n\n\n

Yang terakhir, pengalaman pelanggan. Di masa lalu, mempersonalisasi pengalaman setiap pengunjung adalah seni yang membutuhkan waktu dan usaha. Saat ini, dengan bantuan kecerdasan buatan, sistem dapat mempelajari preferensi pelanggan dan menawarkan rekomendasi yang dipersonalisasi. Ini berarti bahwa jika pelanggan menyukai sebotol wine yang terakhir kali, sistem akan mengingatnya dan dapat menyarankannya lagi.<\/p>\n\n\n\n

Perhatian terhadap detail seperti ini telah meningkatkan loyalitas pelanggan sebesar 80%, dan pengeluaran rata-rata per kunjungan sebesar 25%.<\/p>\n\n\n\n

Menerapkan solusi-solusi ini bukanlah rekayasa ruang angkasa, tetapi juga bukan sesuatu yang akan dicapai dalam semalam. Kita berbicara tentang jangka waktu sekitar 6 hingga 12 bulan untuk mengintegrasikan solusi-solusi ini sepenuhnya dan mulai melihat hasil yang nyata.<\/p>\n\n\n\n

Jika Anda mempertimbangkan untuk membawa bisnis Anda ke era otomatisasi, lihatlah MasterBase\u00ae. Di MasterBase\u00ae, kami siap dan siap membantu Anda mengotomatiskan proses dengan mudah dan efektif, dan yang terbaik dari semuanya, tanpa biaya tambahan.<\/p>\n\n\n\n

Pikirkanlah, bukankah lebih baik menghabiskan lebih sedikit waktu untuk dokumen dan lebih banyak waktu untuk melayani tamu Anda? Itulah yang dapat dilakukan otomatisasi untuk Anda!<\/p>\n\n\n\n

\"\"<\/a><\/figure>","protected":false},"excerpt":{"rendered":"

Jika Anda membaca ini, itu karena Anda penasaran (dan mungkin perlu) untuk mengetahui bagaimana otomatisasi merevolusi industri pariwisata dan perhotelan, terutama jika Anda adalah bisnis kecil atau menengah yang ingin bermain di liga besar. <\/p>","protected":false},"author":239642484,"featured_media":10261,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1389],"tags":[],"class_list":["post-10259","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automatizacion"],"yoast_head":"\nC\u00f3mo la automatizaci\u00f3n ha ido cambiando el escenario de la hoteler\u00eda - 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