{"id":10902,"date":"2024-02-26T20:16:23","date_gmt":"2024-02-26T18:16:23","guid":{"rendered":"https:\/\/masterbase.com\/es\/es\/es\/?page_id=10902"},"modified":"2026-06-16T16:21:41","modified_gmt":"2026-06-16T13:21:41","slug":"succes-des-clients","status":"publish","type":"page","link":"https:\/\/masterbase.com\/fr\/portal_clientes\/customer-success\/","title":{"rendered":"Succ\u00e8s client MasterBase"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10902\" class=\"elementor elementor-10902\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf8d8f8 e-flex e-con-boxed e-con e-parent\" data-id=\"cf8d8f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00d0389 elementor-widget elementor-widget-html\" data-id=\"00d0389\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"mb-products-hero\"> \r\n  <style>\r\n    .mb-products-hero{\r\n      width:100vw;\r\n      margin-left:calc(50% - 50vw);\r\n      margin-right:calc(50% - 50vw);\r\n      padding:0;\r\n      background:transparent;\r\n      font-family:'Noto Sans', sans-serif;\r\n      overflow:hidden;\r\n    }\r\n\r\n    .mb-products-hero *,\r\n    .mb-products-hero *::before,\r\n    .mb-products-hero *::after{\r\n      box-sizing:border-box;\r\n    }\r\n\r\n    .mb-products-hero__inner{\r\n      width:100%;\r\n      min-height:540px;\r\n      padding:58px 80px;\r\n      background-image:url(\"https:\/\/masterbase.com\/es\/wp-content\/uploads\/2026\/05\/Banner_AzulG_claro.png\");\r\n      background-size:cover;\r\n      background-position:center center;\r\n      background-repeat:no-repeat;\r\n    }\r\n\r\n    .mb-products-hero__container{\r\n      width:100%;\r\n      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line-height:1.03;\r\n      letter-spacing:-0.05em;\r\n      font-weight:850;\r\n      text-align:left;\r\n    }\r\n\r\n    .mb-products-hero__lead{\r\n      max-width:740px;\r\n      margin:0;\r\n      color:#31586D;\r\n      font-size:21px;\r\n      line-height:1.48;\r\n      font-weight:500;\r\n      text-align:left;\r\n    }\r\n\r\n    .mb-products-hero__cta{\r\n  display:inline-flex;\r\n  align-items:center;\r\n  justify-content:center;\r\n  gap:10px;\r\n  margin-top:34px;\r\n  padding:15px 30px;\r\n  border-radius:999px;\r\n  background:#3C809A;\r\n  color:#ffffff !important;\r\n  font-size:16px;\r\n  line-height:1;\r\n  font-weight:800;\r\n  text-decoration:none;\r\n  box-shadow:0 14px 28px rgba(49,88,109,.18);\r\n  transition:transform .2s ease, background-color .2s ease, box-shadow .2s ease;\r\n}\r\n\r\n.mb-products-hero__cta::after{\r\n  content:\"\u2192\";\r\n  color:#ffffff;\r\n  font-size:20px;\r\n  line-height:1;\r\n  transform:translateY(-1px);\r\n}\r\n\r\n.mb-products-hero__cta:hover,\r\n.mb-products-hero__cta:focus,\r\n.mb-products-hero__cta:visited{\r\n  color:#ffffff !important;\r\n  text-decoration:none;\r\n}\r\n\r\n    .mb-products-hero__graphic{\r\n      width:100%;\r\n      position:relative;\r\n      z-index:1;\r\n      display:flex;\r\n      align-items:center;\r\n      justify-content:flex-end;\r\n      pointer-events:none;\r\n    }\r\n\r\n    .mb-products-hero__graphic img{\r\n      width:100%;\r\n      max-width:700px;\r\n      height:auto;\r\n      display:block;\r\n    }\r\n\r\n    @media(max-width:1200px){\r\n      .mb-products-hero__inner{\r\n        padding:50px 40px;\r\n      }\r\n\r\n      .mb-products-hero__container{\r\n        grid-template-columns:minmax(420px,1fr) minmax(320px,520px);\r\n        gap:48px;\r\n      }\r\n\r\n      .mb-products-hero__content h2{\r\n        font-size:58px;\r\n      }\r\n\r\n      .mb-products-hero__lead{\r\n        font-size:18px;\r\n      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class=\"mb-products-hero__inner\">\r\n    <div class=\"mb-products-hero__container\">\r\n\r\n      <div class=\"mb-products-hero__content\">\r\n        <p class=\"mb-products-hero__eyebrow\">\r\n          \u00c9COSYST\u00c8ME CLIENT\r\n        <\/p>\r\n\r\n        <h2>\r\n          Succ\u00e8s des clients\r\n        <\/h2>\r\n\r\n        <h3 class=\"mb-products-hero__lead\">\r\n          La r\u00e9ussite de nos clients est la base de notre service.\r\n        <\/h3>\r\n\r\n        <a\r\n          class=\"mb-products-hero__cta\"\r\n          href=\"https:\/\/masterbase.com\/fr\/portail_client\/succes-des-clients\/lp-remote-consultancy\/\"\r\n        >\r\n          Demande de conseil \u00e0 distance\r\n        <\/a>\r\n      <\/div>\r\n\r\n      <div class=\"mb-products-hero__graphic\">\r\n        <img data-recalc-dims=\"1\" decoding=\"async\"\r\n          src=\"https:\/\/i0.wp.com\/masterbase.com\/es\/wp-content\/uploads\/2026\/06\/Porta-de-Clientes-5.png?w=800&#038;ssl=1\"\r\n          alt=\"\"\r\n        >\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-847894c e-flex e-con-boxed e-con e-parent\" data-id=\"847894c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d62d32e elementor-widget elementor-widget-html\" data-id=\"d62d32e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"mb-service-block\">\r\n  <div class=\"mb-service-block__container\">\r\n\r\n    <header class=\"mb-service-block__header\">\r\n      <h2>Notre service<\/h2>\r\n\r\n      <p>\r\n        Nous consid\u00e9rons que la r\u00e9ussite de nos clients est le fondement m\u00eame de notre service. C\u2019est pourquoi\nnous disposons d\u2019un service sp\u00e9cialement d\u00e9di\u00e9 \u00e0 vous aider \u00e0 optimiser vos r\u00e9sultats avec\nMasterBase\u00ae, afin que vous puissiez atteindre, voire d\u00e9passer, vos objectifs strat\u00e9giques et commerciaux.\r\n      <\/p>\r\n\r\n      <p>\r\n        Que vous commenciez tout juste \u00e0 vous familiariser avec la plateforme ou que vous soyez un client\nde longue date, nous avons ce qu\u2019il vous faut et proposons diff\u00e9rentes options adapt\u00e9es \u00e0 tous les budgets.\r\n      <\/p>\r\n    <\/header>\r\n\r\n    <div class=\"mb-service-block__cards\">\r\n\r\n      <article class=\"mb-service-card\">\r\n        <div class=\"mb-service-card__image\">\r\n          <img data-recalc-dims=\"1\" decoding=\"async\"\r\n            src=\"https:\/\/i0.wp.com\/masterbase.com\/es\/wp-content\/uploads\/2026\/06\/Entrenamiento-2.png?w=800&#038;ssl=1\"\r\n            alt=\"L&#039;\u00e9quipe de r\u00e9ussite\"\r\n            loading=\"lazy\"\r\n          \/>\r\n        <\/div>\r\n\r\n        <div class=\"mb-service-card__body\">\r\n          <div class=\"mb-service-card__title-row\">\r\n            <span class=\"mb-service-card__icon\">\r\n              <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                <path d=\"M16 11c1.66 0 3-1.34 3-3s-1.34-3-3-3-3 1.34-3 3 1.34 3 3 3Zm-8 0c1.66 0 3-1.34 3-3S9.66 5 8 5 5 6.34 5 8s1.34 3 3 3Zm0 2c-2.33 0-7 1.17-7 3.5V19h14v-2.5C15 14.17 10.33 13 8 13Zm8 0c-.29 0-.62.02-.97.05 1.16.84 1.97 1.97 1.97 3.45V19h6v-2.5c0-2.33-4.67-3.5-7-3.5Z\"\/>\r\n              <\/svg>\r\n            <\/span>\r\n            <h3>L'\u00e9quipe de r\u00e9ussite<\/h3>\r\n          <\/div>\r\n\r\n          <p>\r\n            Il s'agit d'une \u00e9quipe d'experts qui vous accompagnent tout au long de votre parcours au sein de notre Acad\u00e9mie\n (certifications, formation, ressources et actualit\u00e9s) et vous incitent \u00e0 tirer le\n meilleur parti possible de notre plateforme et de nos strat\u00e9gies.\r\n          <\/p>\r\n\r\n          <p>\r\n            En apprenant aupr\u00e8s d'experts, vous verrez vos comp\u00e9tences s'enrichir et vous d\u00e9velopperez un ensemble de comp\u00e9tences\n qui am\u00e9lioreront vos capacit\u00e9s de communication.\r\n          <\/p>\r\n\r\n          <p>\r\n            Gr\u00e2ce \u00e0 ses conseils, vous parviendrez \u00e0 ma\u00eetriser les services et la plateforme MasterBase\u00ae en tr\u00e8s\npeu de temps.\r\n          <\/p>\r\n\r\n          <p>\r\n            La mise \u00e0 disposition d'une \u00e9quipe d'experts est un service enti\u00e8rement gratuit pour les\nclients de MasterBase\u00ae.\r\n          <\/p>\r\n        <\/div>\r\n      <\/article>\r\n\r\n      <article class=\"mb-service-card\">\r\n        <div class=\"mb-service-card__image\">\r\n          <img data-recalc-dims=\"1\" decoding=\"async\"\r\n            src=\"https:\/\/i0.wp.com\/masterbase.com\/es\/wp-content\/uploads\/2026\/06\/Porta-de-Clientes-8.png?w=800&#038;ssl=1\"\r\n            alt=\"Responsable de la r\u00e9ussite des clients\"\r\n            loading=\"lazy\"\r\n          \/>\r\n        <\/div>\r\n\r\n        <div class=\"mb-service-card__body\">\r\n          <div class=\"mb-service-card__title-row\">\r\n            <span class=\"mb-service-card__icon\">\r\n              <svg viewbox=\"0 0 24 24\" aria-hidden=\"true\">\r\n                <path d=\"M12 2a10 10 0 1 0 .01 0ZM7.7 16.3l2.15-4.95a2 2 0 0 1 1.04-1.04L15.83 8.2l-2.15 4.95a2 2 0 0 1-1.04 1.04L7.7 16.3Zm4.3-3.05A1.25 1.25 0 1 0 12 10.75a1.25 1.25 0 0 0 0 2.5Z\"\/>\r\n              <\/svg>\r\n            <\/span>\r\n            <h3>Responsable de la r\u00e9ussite des clients<\/h3>\r\n          <\/div>\r\n\r\n          <p>\r\n            Nous vous proposons l'accompagnement personnalis\u00e9 d'un expert pour concr\u00e9tiser vos meilleures id\u00e9es.\nUn guide pour votre d\u00e9veloppement.\r\n          <\/p>\r\n\r\n          <p>\r\n            Vous b\u00e9n\u00e9ficiez du soutien d'un Customer Success Leader (CSL) qui vous aidera, vous et votre\n\u00e9quipe marketing, \u00e0 tirer le meilleur parti des vastes possibilit\u00e9s offertes par les\nservices MasterBase\u00ae.\r\n          <\/p>\r\n\r\n          <p>\r\n            Il s'agit d'un accompagnement direct et personnalis\u00e9, assur\u00e9 par des experts qui comprennent votre activit\u00e9, vos d\u00e9fis\net vos objectifs.\r\n          <\/p>\r\n\r\n          <p>\r\n            R\u00e9servez une consultation personnalis\u00e9e pour <strong>100 US$ par heure de r\u00e9union en pr\u00e9sentiel<\/strong>,\n o\u00f9 vous pourrez d\u00e9couvrir les meilleures pratiques de votre secteur :\r\n          <\/p>\r\n\r\n          <ul>\r\n            <li>Accro\u00eetre et d\u00e9velopper votre base de contacts<\/li>\r\n            <li>Conseils pour la planification de vos campagnes<\/li>\r\n            <li>Comment analyser vos indicateurs d'exp\u00e9dition et optimiser vos r\u00e9sultats<\/li>\r\n          <\/ul>\r\n        <\/div>\r\n      <\/article>\r\n\r\n    <\/div>\r\n  <\/div>\r\n  \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cfe802f e-flex e-con-boxed e-con e-parent\" data-id=\"cfe802f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-128f37d elementor-widget elementor-widget-spacer\" data-id=\"128f37d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>ECOSISTEMA DE CLIENTES Customer Success El \u00e9xito de nuestros clientes es la base de nuestro servicio Solicitar asesor\u00eda remota Nuestro servicio Creemos que el \u00e9xito de nuestros clientes es la base de nuestro Servicio, es por eso que contamos con un \u00e1rea espec\u00edficamente dedicada a ayudarte a maximizar tus resultados con MasterBase\u00ae, para que logres [&hellip;]<\/p>\n","protected":false},"author":239642484,"featured_media":0,"parent":10530,"menu_order":910,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-10902","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Success MasterBase - MasterBase\u00ae<\/title>\n<meta name=\"description\" content=\"Creemos que el \u00e9xito de nuestros clientes es la base de nuestro Servicio, es por eso que contamos con un \u00e1rea espec\u00edficamente dedicada a ayudarte a 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