{"id":14839,"date":"2024-06-05T20:00:27","date_gmt":"2024-06-05T17:00:27","guid":{"rendered":"https:\/\/masterbase.com\/es\/es\/es\/?p=14839"},"modified":"2024-06-07T13:37:33","modified_gmt":"2024-06-07T10:37:33","slug":"the-importance-of-personalization-through-dynamic-senders","status":"publish","type":"post","link":"https:\/\/masterbase.com\/en\/la-importancia-de-personalizar-mediante-remitentes-dinamicos\/masterbase\/","title":{"rendered":"The importance of personalization through dynamic senders"},"content":{"rendered":"<p>Instead of sending all messages from a single email box (e.g. marketing@tuempresa.com), the sender's address is adapted according to certain criteria, such as the name of the sales representative or the specific department to which the email belongs.<\/p>\n<p>This makes it possible, for example, that for a mass mailing addressed to a company's entire customer base, each message is forwarded by its customer service executive.<\/p>\n<p><strong>Advantages of dynamic senders<\/strong><\/p>\n<ol>\n<li><strong>Customization<\/strong>The result is a better perception of the attention received, since the message is more personal and specifically addressed to the recipient.<\/li>\n<li><strong>More openings: <\/strong>Recipients are more likely to open messages that appear to come from a real person than those that come from a generic address.<\/li>\n<li><strong>Recognition and trust:<\/strong> Using the name of a sales representative or customer service executive generates greater trust and recognition, especially if the recipient has already interacted with that person.<\/li>\n<\/ol>\n<p><strong>Example<\/strong><\/p>\n<ul>\n<li><strong>Default sender:<\/strong> marketing@tuempresa.com<\/li>\n<li><strong>Dynamic sender:<\/strong> juan.perez@tuempresa.com (if John Smith is the sales representative assigned to the recipient)<\/li>\n<\/ul>\n<p><strong>Why is it important to use dynamic senders in email marketing?<\/strong><\/p>\n<p>In the world of email marketing, personalization is key to capturing the attention of recipients.<\/p>\n<p>Today's users want to be treated with dedication, and when they see in their inbox an infinity of messages from ventas@dominio.com or servicio@dominio.com addresses, they will probably ignore them. On the other hand, those that come from senders with a first and last name offer them the confidence that they are dealing with an executive dedicated to giving them personalized attention.<\/p>\n<p><strong>Benefits derived from the use of dynamic senders<\/strong><\/p>\n<ol>\n<li><strong>Higher opening rate<\/strong>Messages sent from personalized addresses have a significantly higher open rate because recipients trust them more.<\/li>\n<li><strong>Increased commitment<\/strong>Recipients tend to interact more with messages that are trustworthy, sent by real people and not by an unrecognizable sender.<\/li>\n<li><strong>Reinforcement and humanization of the brand<\/strong>For companies with sales reps or customer service agents, using their names as referrers can strengthen the relationship with customers and humanize the brand.<\/li>\n<li><strong>Effective segmentation<\/strong>Allows you to segment more precisely and send more relevant messages according to the sender, which can increase the effectiveness of your campaigns.<\/li>\n<\/ol>\n<p><strong>Common challenges of implementing dynamic referrers<\/strong><\/p>\n<p>Implementing dynamic senders is not without its challenges. Here are the most common ones:<\/p>\n<ol>\n<li><strong>Data management<\/strong>Requires maintaining an updated database with the correct information of senders and recipients.<\/li>\n<li><strong>Consistency in delivery<\/strong>: Ensuring that emails are not marked as spam is crucial. Using multiple senders can complicate this task if not managed properly.<\/li>\n<li><strong>Complex automation<\/strong>Technical configuration can be complex and requires precise integration with marketing automation tools.<\/li>\n<\/ol>\n<p><strong>\u00a0<\/strong><strong>Considerations and best practices<\/strong><\/p>\n<p>For an effective use of dynamic senders, pay attention to these tips:<\/p>\n<ol>\n<li><strong>Clean and updated database<\/strong>Make sure that the contact information is always updated and correctly segmented.<\/li>\n<li><strong>Automation<\/strong>Use marketing automation tools that allow the personalization of senders in a simple and efficient way.<\/li>\n<li><strong>A\/B Testing<\/strong>Test to see which sender configurations generate the best results and adjust your strategy accordingly.<\/li>\n<li><strong>Monitoring and analysis<\/strong>Regularly review your campaign metrics to ensure that dynamic senders are having the desired impact and adjust as needed.<\/li>\n<\/ol>\n<p><strong>Examples of companies that use dynamic senders, how they do it and what results they have achieved<\/strong><\/p>\n<p><strong>Company A: E-commerce<\/strong><\/p>\n<p>An online store implemented dynamic senders by assigning purchase follow-up emails from the name of the assigned sales rep. Result: 25% increase in open rate and 15% increase in conversion rate.<\/p>\n<p><strong>Company B: B2B SaaS<\/strong><\/p>\n<p>A B2B software company personalized its subscription renewal campaigns by sending emails from the customer's account manager. Result: 20% increase in customer retention rate.<\/p>\n<p><strong>Company C: Financial Services<\/strong><\/p>\n<p>A financial institution used dynamic senders in its campaigns to attract new customers, sending messages forwarded by local financial advisors. Result: 30% improvement in response rate and 10% improvement in account opening.<\/p>\n<p><strong>Dynamic senders on MasterBase\u00ae <\/strong><\/p>\n<p>Our email marketing platform offers several personalization alternatives. One of them is the Dynamic Senders feature, which allows you to have these dedicated senders for certain contacts, which translates into a closer relationship between your brand and your customers.<\/p>\n<p>So that you can make good use of this functionality, <a href=\"https:\/\/publicsmartview.masterbase.com\/v1\/66476bc7e7243845137698e0\/\">we invite you to watch a video<\/a> in which we explain how to set up dynamic senders, step by step. Top of Form<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/publicsmartview.masterbase.com\/v1\/66476bc7e7243845137698e0\/\"><img data-recalc-dims=\"1\" fetchpriority=\"high\" decoding=\"async\" data-attachment-id=\"13573\" data-permalink=\"https:\/\/masterbase.com\/en\/necesitas-construir-un-smartview-con-una-galeria-de-imagenes-para-un-anuncio-o-blog\/masterbase\/captura-de-pantalla-2024-04-22-151659\/\" data-orig-file=\"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/Captura-de-pantalla-2024-04-22-151659.png?fit=807%2C257&amp;ssl=1\" data-orig-size=\"807,257\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"video creadores\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/Captura-de-pantalla-2024-04-22-151659.png?fit=800%2C255&amp;ssl=1\" class=\"alignnone wp-image-13573\" src=\"https:\/\/i0.wp.com\/masterbase.com\/es\/es\/es\/wp-content\/uploads\/2024\/02\/Captura-de-pantalla-2024-04-22-151659-300x96.png?resize=800%2C256&#038;ssl=1\" alt=\"video creators\" width=\"800\" height=\"256\" srcset=\"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/Captura-de-pantalla-2024-04-22-151659.png?resize=300%2C96&amp;ssl=1 300w, https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/Captura-de-pantalla-2024-04-22-151659.png?resize=768%2C245&amp;ssl=1 768w, https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/Captura-de-pantalla-2024-04-22-151659.png?resize=18%2C6&amp;ssl=1 18w, https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/Captura-de-pantalla-2024-04-22-151659.png?resize=800%2C257&amp;ssl=1 800w, https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/02\/Captura-de-pantalla-2024-04-22-151659.png?w=807&amp;ssl=1 807w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/smartview.masterbase.com\/v2\/657716034204f778572dd5ff\/?url=genere-una-verdadera-personalizacion-1-1\"><img data-recalc-dims=\"1\" decoding=\"async\" data-attachment-id=\"12042\" data-permalink=\"https:\/\/masterbase.com\/en\/4-razones-por-las-que-la-personalizacion-mejora-tu-marketing\/masterbase\/captura-de-pantalla-2024-03-11-114735\/\" data-orig-file=\"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/03\/Captura-de-pantalla-2024-03-11-114735.png?fit=862%2C557&amp;ssl=1\" data-orig-size=\"862,557\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"ebook email verdadera personalizacion\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/03\/Captura-de-pantalla-2024-03-11-114735.png?fit=800%2C517&amp;ssl=1\" class=\"alignnone wp-image-12042\" src=\"https:\/\/i0.wp.com\/masterbase.com\/es\/es\/es\/wp-content\/uploads\/2024\/03\/Captura-de-pantalla-2024-03-11-114735-300x194.png?resize=800%2C517&#038;ssl=1\" alt=\"ebook email true personalization\" width=\"800\" height=\"517\" srcset=\"https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/03\/Captura-de-pantalla-2024-03-11-114735.png?resize=300%2C194&amp;ssl=1 300w, https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/03\/Captura-de-pantalla-2024-03-11-114735.png?resize=768%2C496&amp;ssl=1 768w, https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/03\/Captura-de-pantalla-2024-03-11-114735.png?resize=18%2C12&amp;ssl=1 18w, https:\/\/i0.wp.com\/masterbase.com\/wp-content\/uploads\/2024\/03\/Captura-de-pantalla-2024-03-11-114735.png?w=862&amp;ssl=1 862w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>In the context of email marketing, the use of dynamic senders is a technique that allows you to personalize the email addresses that send the messages.<\/p>","protected":false},"author":239642484,"featured_media":14884,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-14839","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- 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